Vídeo feito por agência emociona familiares no natal da escola La Salle

about paysafe

Paysafe provides payment solutions that power the everyday. The multinational organisation operates multiple brands across the e-cash, payments processing and digital wallets spectrum, serving over 145 million customers of varying size and scale.


Hours delivered back to the business


SOX compliance in Settlement process automation


Success rate of bot case completion


For functional release of OBT, RTS and OGS

The Chalange

Following a period of rapid growth through acquisition, Paysafe were looking to achieve enterprise-wide operational efficiencies and alignment. In order to do this, they chose to focus firstly on their customer services, merchant operations, risk and compliance functions.

Paysafe’s fast-paced expansion had resulted in a lack of process consistency & standardisation across their acquired brands. The numerous manual and non-transparent processes at play were something Paysafe were keen to address.

Additionally, in the face of increasing industry regulation and compliance requirements, Paysafe were eager to stay ahead of the curve in responding to these changes, whilst also maintaining the relentless customer focus and agility that is at the core of their DNA.

What did
Tecnologia do

Paysafe & Tecnologia’s shared appreciation for the power of combining scale and global reach with flexibility and agility made our partnership an obvious choice. Tecnologia have been working with Paysafe since November 2020 in 2 key workstreams: Automation Delivery and Mobile Chatbot Migration, supporting the Paysafe Automation365 team specialising in Cognitive and Robotic Automation.

Automation Delivery – Tecnologia are working with the Paysafe Automation365 team to identify, design, build, test and deploy automated solutions using UiPath Automation Software. Thus far Tecnologia have delivered 28 Automations across 3 core business functions: Merchant Services, Consumer Services and Risk.

Mobile ChatBot Migration – Tecnologia led the migration of chatbots from a web browser platform to mobile platforms (Android and iOS). In addition to this, Tecnologia has implemented an intermediate communication layer to enable a seamless handoff between chatbot and live agent providers to win and support new deals.

The Results

The technology that we use to support Paysafe


Ready to reduce your technology cost?


Veja mais histórias

Curso de comunicação é sucesso em vendas no brasil

Com uma abordagem inovadora e conteúdo relevante, o curso atraiu um grande número de interessados em aprimorar suas habilidades de comunicação. A demanda pelo curso superou as expectativas, consolidando-o como uma referência no mercado brasileiro e demonstrando a crescente valorização da comunicação eficaz em diversas áreas profissionais.

✔︎ Relevância do conteúdo
✔︎ Impacto no mercado

Ler mais
comece agora seu projeto

Entre em contato para soluções em publicidade!

Estamos ansiosos para ouvir sobre o seu próximo projeto publicitário e como podemos ajudar a torná-lo um sucesso.

O que acontece a seguir?

Agendamos uma reunião para construção do projeto.


Fazemos uma reunião de descoberta e consultoria.


Preparamos um orçamento.

Faça um orçamento grátis